How can I engage customers with email campaigns?

All marketers work with some sort of email marketing, but not all of us are successful. Here are some best practices on how to engage your audience with email marketing.

We don’t think you should spend time and effort on email campaigns that don’t produce results.

Use targeted lists

Start by segmenting your audiences into target groups. It can be job titles, industry, demographic information, purchase history, and size of the company, etc.

Adapt your content

You don’t want to send the same email to everyone. You will naturally receive better results by adapting your message and content to each audience.

Title or subject line most important

The title or subject line is probably the most important part of the whole campaign. It's no use if you can't get people to open your email. Content in the email should be focused on the customer, “what’s in it for them”, rather than just pushing out your products and facts.

Keep it short

Include a call to action. It can be a link to an article, to a whitepaper, to a seminar, or to a certain product. You want to drive traffic back to your website and engage your visitors.

Social media integration

Use social media buttons to allow easy sharing of content in the email. Never under-estimate the power of word-of-month and make it easy for your customers.

Read more about how EPiServer Mail and we can support you with your email marketing program.