Customer Experience in the Age of Channel Hopping

The event will provide insights into the key considerations and new technologies that can make or break the successful execution of your organisations digital strategy.

Today customer experience relates directly to a company's financial performance and honing the user journey is a priority for any digital leader. Customers now expect a personalised and seamless experience when they move from one channel or context to another, at each stage of their journey. Delivering customer experience across multiple channels requires digital leaders to breakdown platform silos and use available marketing technology to optimise returns.

Multichannel Marketing Summit

This one day summit, held by EPiServer, in conjunction with leading digital consultancy Valtech, will provide insights and practical frameworks you need to develop a winning customer experience strategy. The event will cover:

The exclusive event has limited space, please fill out your details here and we will be in touch to confirm a place.


When and where?

Start: 9/19/2012 9:30:00 AM
End: 9/19/2012 3:00:00 PM
Time zone: (UTC) Dubli
Place: Covent Garden Hotel
Address: 10 Monmouth Street London

 

Valtech

     EPiServer logo

 

    Agenda

    Location map

 

The Summit is designed for senior digital marketers to help you meet your peers and learn about the latest best practice, what's working and what's not. It will be an education and networking day where experiences can be shared and discussed.