US Webinar
Postmortem: 2012 Online Holiday Shopping Season

Amidst the extremely competitive shopper promotions and deals this past holiday season, retailers were expected to provide an unmatched customer experience across each and every channel. Offering great deals were critical to success this season, but if they weren’t visible across mobile and social channels – chances are they fell short with consumers.

Join us as we discuss these challenges and more from the 2012 holiday shopping season.

We'll explore and share:

• Data and trends: the results from the 2012 online shopping season
• Promotions: timing, successes and failures
• Site experience: what was important to online shoppers in 2012
• Mobile: strategies that work and what is best for your brand and customer
• Key take-aways: improve results for next year and deliver a seamless customer experience across channels and devices.