The Swedish National Institute of Public Health Integrates MondoSearch and EPiServer

The Swedish National Institute of Public Health (SNIPH), or Folkhälsointitutet (FHI), is a national knowledge center in Sweden. Their main task is to deliver information to improve Sweden’s public health. With more that 80,000 visitors to their site (www.fhi.se) and about 13,000 searches every month, they realized that collecting information about the search words used by visitors would help point them to the information SNIPH wants them to see.

In the autumn of 2004, SNIPH visited an EPiServer event in Sweden. “We were looking for a search engine and a way to track visitor’s behavior and direct visitors to selected content. MondoSearch Professional presented an interesting solution” says Kristian Palm, Web Editor at SNIPH. “Our Web site contains a lot of information and I think effective searching is the best way to find the right information”, he continues. SNIPH’s current installation and the large number of searches every month represents a foundation for good behavior analysis using BehaviorTracking, the search analytics tool included in MondoSearch Professional.

SNIPH already had EPiServer and it was important that the new search engine integrate with EPiServer. MondoSearch Professional with its tight integration with EPiServer, made it the natural choice. Technically such integration is a huge advantage for the administrator because they only have to learn one administration interface – in this case the well-known EPiServer interface.

The Benefits

Now that SNIPH has access to search statistics they already see benefits and are allocating resources to improving the site according to the analytics delivered by the system. “We are putting together a group internally including representatives from all parts of SNIPH to deal with general issues of our Web publishing. BehaviorTracking data and the stats from the Web site will play an important part in that work” says Kristian Palm.

SNIPH works closely with Meridium, a certified partner with both EPiServer AB and Mondosoft, to optimize and develop the site. Meridum is very familiar with EPiServer and had been struggling to search content generated by sources other than EPiServer. After successfully installing MondoSearch Professional for SNIPH, they realized the product’s potential, and could solve the problem retrieving the content for another customer by introducing MondoSearch.

About SNIPH

The Swedish National Institute of Public Health (SNIPH), or Folkhälsoinstitutet (FHI), was established in 1992. It is a state agency under the Ministry of Health and Social Affairs. As of 1 July 2001, the National Institute of Public Health has a new, more clearly defined role in Sweden’s public health efforts. Most of the practical public health work in Sweden is carried out by local authorities and county councils. For further information, please visit www.fhi.se

URL:

www.fhi.se

Branch:

Public Sector

Type of Solution:

External Web site

Contact:

Anna Pelvig, Mondosoft

PREMIUM SOLUTION PARTNER

Meridium

Kalmar

» http://www.meridium.se

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Meridium focuses on the development of business support IT systems. The company offers professional services surrounding projects and products where software is a central and significant part. Meridium’s expertise within the area of software development is transferred to the client through total ownership, consultancy services, and advice. The technical map is constantly being updated with new and standardised techniques and methods, in order to reach higher levels of effectiveness and quality.

EPiServer Certified Developers:

(8)

Address:

Svensknabbevägen 26
S-393 51 Kalmar

Contact:

Mats Lindblom

Telephone:

+46 480 42 60 60

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References / Customer Cases

Nationl Institute of Public Health integrates MondoSearch and EPiServer »

In the autumn of 2004, The Swedish National Institute of Public Health (SNIPH), or Folkhälsoinstitutet (FHI), visited an EPiServer event in Sweden. “We were looking for a search engine and a way to track visitor’s behavior and direct visitors to selected content. MondoSearch Professional presented an interesting solution” says Kristian Palm, Web Editor at SNIPH.

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