Employees collaborate with peers across organizational boundaries; customers become ‘co-partners’ creating goods and services rather than simply consuming them; supply chains and customer support are flatter and more efficient because
of Web-based information flows.

Companies are connecting their Web sites with CRM systems to reduce costs and increase customer satisfaction. This is the bold new world of EPiServer CMS 5, where you collaborate not just with people but with your business systems as well.

Workflow

EPiServer CMS 5 supports all types of workflows in order to delegate and control the publishing process. A multi-step approval workflow ensures that two or more people approve the content of a page before it can be published. Our workflow framework is designed to let developers adapt, change and mold the process flow for your organization. It’s a customizable workfl ow system to tailor processes so they meet your specific requirements.

Workrooms

Workrooms in EPiServer CMS 5 represent a physical office in the virtual world, which enables enhanced team collaboration. This allows customers and employees to participate in and drive business collaboration using the concepts of virtual workspaces. As in a physical office, collaborators share resources, information, and documents, as well as discuss specific projects to increase productivity and implement organizational knowledge initiatives.

Connectors

You can integrate your Web site directly to your Microsoft CRM and Salesforce® with EPiServer CRM Connectors. From Microsoft SharePoint you can publish to your EPiServer CMS Web site by using our SharePoint Connector. For advanced search capability, the EPiServer Search Connector can integrate your Web site with major search products such as Google® Search Appliance.