Delivering real and tangible results for the users of our software starts with great products that are easy to use but always ends with dedicated and passionate people.
Our people make a positive difference in the lives of our customers every day. At Episerver we serve two customers at all times, our end users and our partners – whose success is intertwined and equally important.
That’s why we’ve put together four major service offerings to enable both:
Some people were just meant to be digital experts and this is where they end up. Our Expert Services team lives and breathes digital strategies and tactical multi-channel optimization.
They help on-board and build experience within theEpiserver Partner community, and most importantly they show customers and partners how to get more out of the Episerver Digital Experience Cloud platform.
On-line, classroom, packaged or bespoke, the Episerver Education Services team offers comprehensive training courses, curricula and certification to ensure everyone can get the most out of the Episerver Digital Experience Cloud.
Our instructors are hand picked for their educational ability and dedication to training, and that shows: 99% of participants would recommend our courses.
Our managed and cloud services experts are all about a stress free life for our customers. Closely aligned with our development and support teams, the Managed Services group takes on secure running and management of your infrastructure as if it were their own.
Globally located, our application support teams offer 24x7x365 day cover for your most strategic asset – The Episerver Digital Experience Cloud.
The Support Services team is always here to help, either backing Episerver Partners or offering first line assistance to customers. Whether you require regional cover or a premium plan for 24 x 7 priority 1 issues — we have the solution for you.
They say “no one ever contacts support unless there’s an issue” — our support teams thrive on solving the most challenging problems while offering value-added advice too.
Numbering some 33,000 registrations, the Episerver World Community is an active and vibrant online resource for users and developers who are invested in our solutions.
From our Episerver Most Valuable Professionals (EMVPs), to end-users, to Episerver technical and developer evangelists – Episerver World is your global entry into a world of knowledge, experience and expertise.
Just as important as the Episerver Customer Success teams are our ecosystem of worldwide partners who carry our brand and deliver solutions based on our technology every day.
Episerver partners don’t just implement software; they create unique design experiences and differentiation engagement, and help our customers to get the very best results from the Episerver Digital Experience Cloud.