Job opening

IT Manager - Berlin, Germany

As IT Manager you are responsible and accountable for the stability of our computer systems and work across the organization on requirements, specifications, costs and timelines. We look for someone who brings in a digital-minded service approach when supporting our 140 employees in the Berlin office with their IT environment.

You will be an integral part of Epi’s Global IT & Security department and work in conjunction with IT leadership to implement the information technology strategy. You are responsible to provide managerial and leadership support for the local IT.

The Role

  • Management of a local IT staff
  • Work in conjunction with a global IT group to resolve service tickets
  • Work with IT management to plan, organize, control, and evaluate information technology systems (desktop, network, data center, cloud)
  • Oversee all help desk activities in the local area and responds to escalated issues.
  • Work within the guidelines of ISO, ITIL, GDPR and other compliance policies and procedures and continuously looks to identify areas of improvements
  • Monitor incoming alerts for infrastructure and security issues, network access and backup systems
  • Work collaboratively with internal customer to understand processing needs
  • Identify and respond to problems and works to resolve issues within slated SLAs
  • Conduct audits (logs, performance, security, acceptable use) and recommends program modifications
  • Purchase and controls company assets with an understanding of cost containment and works within the budget guidelines
  • Develop troubleshooting methods that reduce downtime and lowers repair costs
  • Monitor industry changes (new software/hardware) and make recommendations for improvements

Your Profile

  • Bachelor’ Degree in Computer Science or related field
  • Fluent German and English skills
  • A minimum of 5 years of infrastructure management and systems experience including cloud infrastructure, distributed teams, budget management, enterprise infrastructure architectures and technical solution development
  • Strong problem-solving and communication skills required
  • Monitoring and responding to critical infrastructure support issues (post business hours)
  • Demonstrated experience with driving improvements in scalability, robustness and performance of product platforms



Our offer

  • The ability to shape our internal IT infrastructure through your expertise
  • International work environment, collaborating with colleagues in the USA, UK, Sweden, Vietnam and more countries
  • Well-equipped office space in the heart of Berlin
  • Great work-Life-Balance
  • Permanent contract
  • Free public transport ticket or a free company parking lot
  • Regular team and company events

Apply Here

  1. Please send your resume to:
  2. Please include Req#: G&A-18-131

About Episerver

Episerver connects digital commerce and digital marketing to help organizations create unique digital experiences for their customers, with measurable business results. The Episerver Digital Experience Cloud™ combines content, commerce, multi-channel marketing, and predictive analytics in a single platform to work full-circle for businesses online – from intelligent real-time personalization and lead-generation through to conversion and repeat business – with unprecedented ease-of-use.

Sitting at the center of the digital experience ecosystem, Episerver empowers digital leaders to embrace disruptive, transformational strategies to deliver standout experiences for their customers – everywhere they engage.

Founded in 1994, Episerver has offices in Australia, Denmark, Finland, Germany, The Netherlands, Norway, Singapore, South Africa, Spain, Sweden, UAE, UK, the USA and Vietnam.

If you are interested in a pivotal role within a company that is charting new territory in a market undergoing phenomenal growth, then Episerver is the place for you!

You will have the opportunity to work with some fantastic brands; industry thought leaders; and those shaping the digital experience landscape, while enjoying a flexible, collaborative and a stimulating work environment that will keep you engaged.