Job opening

Project Manager - Stockholm, Sweden

The Project Manager role is a dynamic customer facing position that consults with customers and partners on best practices with regards to implementations of our commerce, content management, and digital marketing solutions.  The position will include supporting customers and partners with project delivery tasks, onboarding, project management, resource management and strategy.  

 

How to Excel at Episerver

  • Client facing – develop and deliver the projects in close cooperation with the client's specialists and program managers
  • Developing project proposals & SOW’s on your own, together with expert consultants
  • Ownership of the onboarding phase of a customer
  • Successful delivery of multiple concurrently running project work streams
  • Exceed our customers’ expectations by providing efficient service and support during the full project lifecycle, as well as post-go live
  • Gather detailed requirements and communicate them clearly to all stakeholders and internal teams
  • Prepare and update project documentation (project plan, scope of work, status updates)
  • Ensure projects are delivered on time and within budget
  • Works with customers to develop and deliver projects that best serve their needs
  • Acts as a client representative for all aspects of the project
  • Serves as a liaison between Episerver and 3rd party suppliers to ensure successful delivery of the project
  • When required, manage escalated customer issues via established escalation processes
  • Provide recommendations for technical strategies and solutions
  • Conduct customer presentations and product demonstrations to educate customers on how Episerver and Expert Services will provide added value and/or drive business value
  • Drive excellent Customer Satisfaction by understanding and over-delivering against Customer expectations
  • Collaborative to work effectively with and across other departments
  • Maintain an active course of self-development in Episerver & Industry technical developments

 

Essential Requirements

  • 3+ years of project management experience
  • Strong interpersonal and leadership skills - Includes ability to interface with both non-technical business and technical stakeholders at all levels
  • University degree or equivalent combination of education and experience
  • Certified in project management preferred (e.g. Prince2, PMI, Scrum)
  • Strong verbal and written English communication (besides native language)
  • Proficiency with the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook) and Microsoft Projects
  • High Commercial awareness and customer focus
  • Knowledge of general industry terms and conditions
  • Process oriented and structured working style plus capable of handling multiple projects at the same time
  • Preferred domain expertise:(Episerver CMS, Commerce), experience with other content management systems is a plus
  • Good understanding and experience of SaaS solutions, system integrations and APIs
  • Willingness to travel up to 20%, including internationally

Apply Here

  1. Please send your resume to: EMEAcareers@episerver.com
  2. Please include subject line: Project Manager - Sweden

About Episerver

Episerver connects digital commerce and digital marketing to help organizations create unique digital experiences for their customers, with measurable business results. The Episerver Digital Experience Cloud™ combines content, commerce, multi-channel marketing, and predictive analytics in a single platform to work full-circle for businesses online – from intelligent real-time personalization and lead-generation through to conversion and repeat business – with unprecedented ease-of-use.

Sitting at the center of the digital experience ecosystem, Episerver empowers digital leaders to embrace disruptive, transformational strategies to deliver standout experiences for their customers – everywhere they engage.

Founded in 1994, Episerver has offices in Australia, Denmark, Finland, Germany, The Netherlands, Norway, Singapore, South Africa, Spain, Sweden, UAE, UK, the USA and Vietnam.

If you are interested in a pivotal role within a company that is charting new territory in a market undergoing phenomenal growth, then Episerver is the place for you!

You will have the opportunity to work with some fantastic brands; industry thought leaders; and those shaping the digital experience landscape, while enjoying a flexible, collaborative and a stimulating work environment that will keep you engaged.