Agenda Icon: Start Date: 2018-05-10

16:30: Designing for trust

Trust between agency and client, trust in software and systems, trust between the client and their customer. CDS will talk about how critical it is to get digital right and how fundamental it is to ‘design for trust’.
Built on Episerver, the Metropolitan Police Service website and applications were launched to support the world’s leading police service, covering an area of 620 square miles and a population of 7.2 million. The website could be described as London’s, if not the world’s, largest operational police station.  
It represents a shift from the service being a ‘website’ to being an interactive engagement tool to capture, process and complete crime reporting and engagement services. The transition is from a publishing website to an operational police station, whilst providing localised and specific content to the public.
The results achieved so far will surprise you.

Presenters: Ed Hardman, Account Director and Sam Ineson, Business Development Director at CDS

Trust between agency and client, trust in software and systems, trust between the client and their customer. CDS will talk about how critical it is to get digital right and how fundamental it is to ‘design for trust’.
Built on Episerver, the Metropolitan Police Service website and applications were launched to support the world’s leading police service, covering an area of 620 square miles and a population of 7.2 million. The website could be described as London’s, if not the world’s, largest operational police station.  
It represents a shift from the service being a ‘website’ to being an interactive engagement tool to capture, process and complete crime reporting and engagement services. The transition is from a publishing website to an operational police station, whilst providing localised and specific content to the public.
The results achieved so far will surprise you.

Presenters: Ed Hardman, Account Director and Sam Ineson, Business Development Director at CDS