Business Leaders - Wednesday

8:00AM: Breakfast


9:30AM: Customer Success in the Episerver Ecosystem

The Episerver ecosystem continues to expand at a rapid rate with new products and offerings available to increase the value your customers receive from their relationship with Episerver. This session will focus on getting the most out of Episerver Education, Expert/Adoption Services, Cloud and Managed Services to drive enduring relationships with your customers. 

9:30AM: The Ecosystem and You

The Episerver Digital Experience Cloud is a key ingredient to your success, but we know it's not the only thing you'll need to deliver a world class digital experience. This session will walk you through our approach to the Ecosystem and how it helps you to better understand, interact with, and convert your visitors to lifelong customers.

10:15AM: Growing up...with the Episerver Product Maturity Model

Learn how Episerver provides a platform to suit all stages of digital maturity for businesses at all stages of revenue. This session will outline best practices to optimize customer engagement and revenues, detailing the team skills required and the best fit Episerver products to deliver success. 

11:30AM: Personalizing Episerver Find

Learn how the impact of personalization within search will dramatically increase your conversions. 

11:30AM: Managing Episerver Implementations to Ensure Client Success

What does customer success mean in terms of an Episerver project? What are the manageable factors that tie in to the way clients see the Episerver project - not just from development, but in every phase of rollout including achieving internal buy-in from stakeholders and their customers' first impressions?

12:00PM: Lunch


Business Leader Agenda