Kundo Chat by Kundo

Publisher: Kundo Category: Chat, Reviews & Loyalty Compatibility: Content CloudCommerce Cloud

Engage your customers on your website with a powerful customer service chat in an effective and scalable manner.

Free
Episerver certified

A live chat on your website makes you more accessible and allows you to provide quick and personal assistance to your customers. Kundo Chat is a professional and fully featured customer service chat suitable for both the smaller and the large customer service or support team.

Highlights

Collaborate around customer chats in a smart and scalable way, suitable for both small and medium-sized customer service teams. Features include queue management, canned answers, tagging, statistics, and various fallbacks when you are offline.

Create first- and second line customer service in chat.

Tagging and extensive statistics make follow-up an analytics easy.

Integrate your knowledge base: Help users find answers before starting a chat.

Offline forms creates an "always on" single point of contact.

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