The brand is responsible, where applicable, for infringements of the intellectual property rights of others regarding the ad text and the images imported from its e-commerce.
The brand is responsible for ensuring that the Product's specification matches the product or service offered for sale.
3.3.1 Use of Material
Off Script has the right to use any material uploaded in the system for each Product in the Off Script system for sale on the website. Off Script has the right to publish selected texts and images in the media over which Off Script has access, both in original and in edited form.
3.3.2 Forwarding of orders, returns, and complaints
Off Script forwards received purchase orders from customers on the website ("Customers" or "Customer").
Via the website, the customer can buy goods and services from several Brands that have chosen to sell their goods and services via the Website. The customer buys the products from the Brand, not Off Script.
Off Script takes over the goods title ownership at the point of the sales transaction and acts as the seller on behalf of the brands connected to Off Script's platform. Off Script will take over the goods title ownership at the point of sales transaction—this is called “flash ownership”— and will then act as the seller on behalf of the brand.
Off Script effectively becomes the final seller of goods and services to the consumer and becomes the seller of record.
Goods and products are delivered directly by the brand when a sales transaction is performed via Off Script. The merchant is informed via an electronically triggered notification to the merchant’s warehouse for delivery. This is done via API or email.
Inquiries regarding Off Script's service or the products are answered primarily by Off Script. However, the brand must, where applicable, handle customer service issues that come directly from the customer to the brand. In cases where Off Script's customer service needs to consult with the brand in order to provide adequate customer service, the brand shall make its own customer service available to Off Script's with no delay.
In cases where the Customer turns to Off Script:
● to exercise his right of withdrawal, Off Script shall promptly inform the brand thereof. In
cases where the brand is addressed directly to the merchant for the exercise of the right
of withdrawal, the brand shall promptly inform Off Script;
● with a complaint, Off Script must promptly confirm the case's approval or non-approval
with the brand.