Tech Leaders - Wednesday

8:00AM: Breakfast


9:30AM: Customer Success in the Episerver Ecosystem

The Episerver ecosystem continues to expand at a rapid rate with new products and offerings available to increase the value your customers receive from their relationship with Episerver. This session will focus on getting the most out of Episerver Education, Expert/Adoption Services, Cloud and Managed Services to drive enduring relationships with your customers. 

9:30AM: Don't let your first Commerce project be your last

Join us as we take you through everything you need to consider when embarking on your first Episerver Commerce project. Whether you are a customer building the solution in-house, you are an agency whose customer made the choice to move to Episerver, or you are a partner expanding from CMS to Commerce, we will be your co-pilot, sharing the lessons we've learned the hard way and the solutions to bring you in for a smooth landing.

9:30AM: The Ecosystem and You

The Episerver Digital Experience Cloud is a key ingredient to your success, but we know it's not the only thing you'll need to deliver a world class digital experience. This session will walk you through our approach to the Ecosystem and how it helps you to better understand, interact with, and convert your visitors to lifelong customers.

10:15AM: Ektron to Episerver Developer Experience

The Ektron and Episerver developer experiences are indeed different. In this session, we will highlight some of the key differences and offer helpful tips for successfully making the transition. We will also identify some of the core efficiencies gained from this experience improvement, discuss development using MVC and NuGet for installation and updates, and provide insight into the ease of using our cloud services. 

11:30AM: How Amazon Fits into Your Commerce Ecosystem

In this session, Steve Yates discusses:

  • Why Amazon may be an important part of your overall strategy
  • How to full leverage Amazon, including tactics for both 1P and 3P
  • Avoiding channel conflict

11:30AM: Managing Episerver Implementations to Ensure Client Success

What does customer success mean in terms of an Episerver project? What are the manageable factors that tie in to the way clients see the Episerver project - not just from development, but in every phase of rollout including achieving internal buy-in from stakeholders and their customers' first impressions?

12:00PM: Lunch


Tech Leader Agenda