Press releases

Metro Bank, The Gym Group, Permanent TSB and the Police Service of Northern Ireland recognised for website excellence

Best websites announced in annual Episerver Website Awards

Metro Bank, The Gym Group, Permanent TSB and the Police Service of Northern Ireland have been announced as the winners of the Episerver Website Awards 2017 for UK and Ireland. The awards recognise best-in-class websites built on the Episerver platform, which is designed to enable brands to smartly manage digital content, commerce and marketing in the cloud.

More than 40 brands entered the awards, judged by a panel of industry experts with extensive experience in the digital marketing and communications sector. The winners for each category are:


  • Best Website for Brand InformationMetro Bank, from Netcel

For driving engagement and awareness through a customer-centric website, supporting mobile and local channels to market, integrating with local store data and providing a sophisticated mobile app demo.


  • Best Website for Ecommerce — The Gym Group, from Rufus Leonard

Personalisation for different audience groups through the customer journey, dependent on previous interactions, was a strong feature, with a redesign that had delivered impressive uplifts in conversion metrics.


  • Best Website for Lead GenerationPermanent TSB, from Engage

The introduction of self-service has given impressive increases in lead volume across its range of financial services, with leads in some categories increasing by more than 2000%.


Extensive user experience research, incorporating usability testing, surveys and IA planning, has shaped the new website and led an increase of 1000% in non-emergency online crime reporting, enabling the police service to prioritise its workflow.


Joey Moore, Director of Product Marketing, Episerver, comments: “Today’s marketers have to work harder than ever before to create impactful website experiences that engage audiences and inspire them to take action, whether that’s entering their details, providing information or making a purchase. Our award entries show that marketers and their agency partners are bringing advanced personalisation, integrated approaches and intuitive design to put the customer experience at the heart of their strategies.”


See the full list of winners and runners up here.




For media information, please contact: 

Alex Warren

Wildfire PR 

020 8408 8000 


About Episerver  

Episerver connects digital commerce and digital marketing to help organizations create unique digital experiences for their customers, with measurable business results. The Episerver Digital Experience Cloud™ combines content, commerce, multi-channel marketing, and predictive analytics in a single platform to work full-circle for businesses online – from intelligent real-time personalization and lead-generation through to conversion and repeat business – with unprecedented ease-of-use. Sitting at the centre of the digital experience ecosystem, Episerver empowers digital leaders to embrace disruptive, transformational strategies to deliver standout experiences for their customers – everywhere they engage.


Founded in 1994, Episerver has offices in Australia, Denmark, Finland, The Netherlands, Norway, Singapore, South Africa, Spain, Sweden, UAE, UK and the USA. For more information visit