Press releases

Episerver Names Technology Strategist Sue Bergamo as CIO and CISO

The unified content and commerce platform provider brings on Microsoft veteran to develop IT and risk strategy and lead transformation goals

Sue Bergamo, CIO & CISO, EpiserverEpiserver, a global provider of a single platform to smartly manage digital content, commerce and marketing in the cloud, announced today that Microsoft veteran Sue Bergamo has joined its senior leadership as the company expands its chief information officer (CIO) role to include a new chief information security officer (CISO) position.

Bergamo brings to the newly expanded role more than two decades of leadership experience in strategic planning, product management, IT operations and infrastructure, cybersecurity, data management, application development and process redesign at Fortune 500 companies including Cigna, CVS Pharmacy, Liberty Mutual and Staples. As Episerver’s first CIO to assume the broader CISO role, Bergamo will continue to drive the company’s long-term IT strategy, as well as its agenda for security and risk strategies, collaborating across departments in support of the company’s comprehensive risk and security assessment program.

“With the necessary global focus on data privacy and security laws in the wake of many very public cyber attacks, we recognize the vital role security and IT infrastructure plays in delivering secure business applications in the cloud in a way that complies with rapidly evolving legislation,” said Mark Duffell, president and CEO of Episerver. “Ongoing investment in our products as well as compliancy initiatives like Privacy Shield, ISO27001, and the European Union (EU) general data protection regulation (GDPR) is paramount to our continued growth and success, and Sue brings the right mix of vision and leadership to help us achieve our goals on behalf of our customers around the world.”

Before joining Episerver, Bergamo was a global technology strategist at Microsoft for over three years, where she worked with a worldwide team of enterprise architects and account managers to execute the strategic development of a range of applications, products and solutions. Prior to her role at Microsoft, Bergamo served in a number of CIO positions including facilities management and food services conglomerate Aramark. She also headed up enterprise data management at global office supply retailer Staples and oversaw enterprise application development for drugstore giant CVS Pharmacy.

“It is a privilege to join a company like Episerver that has a true vision and commitment to driving innovation and digital transformation for all companies on a global scale,” said Bergamo. “In my new role as CIO and CISO, I look forward to driving operations and strategies that align with that vision and that support and protect Episerver’s customers and employees as it continues to grow on the leading edge of content and commerce solutions.”

Bergamo currently serves on the board of the Society for Information Management (SIM), and also co-chairs the Career Development Committee. She is also a member of the CIO Executive Roundtable. During her time with Microsoft, Bergamo served as chairperson for the New England division’s Women and Leadership Committee and as a board member on the Diversity and Inclusion Committee. Bergamo holds a Bachelor of Science in business management from Post University in Connecticut and a Master of Business Administration from Boston University.

To learn more about Sue Bergamo and the rest of Episerver’s executive team, click here.


About Episerver

Episerver connects digital commerce and digital marketing to help organizations create unique digital experiences for their customers, with measurable business results. The Episerver Digital Experience Cloud™ combines content, commerce, multi-channel marketing, and predictive analytics in a single platform to work full-circle for businesses online – from intelligent real-time personalization and lead-generation through to conversion and repeat business – with unprecedented ease-of-use. Sitting at the center of the digital experience ecosystem, Episerver empowers digital leaders to embrace disruptive, transformational strategies to deliver standout experiences for their customers – everywhere they engage. Founded in 1994, Episerver has offices in Australia, Denmark, Finland, Germany, The Netherlands, Norway, Poland, South Africa, Sweden, UAE, UK and the USA. For more information visit



Rachel Teitt

Senior Manager, Analyst and Public Relations, Episerver

+1 614 817 1847

About Optimizely (Episerver)

At Optimizely (Episerver), we're on a mission to help people unlock their digital potential. With our leading digital experience platform (DXP), we equip teams with the tools and insights they need to create and optimize in new and novel ways. Now, companies can operate with data-driven confidence to create hyper-personalized experiences. Building sophisticated solutions has never been simpler. Optimizely’s 900+ partners and 1100+ employees in offices around the globe are proud to help more than 9,000 brands, including Toyota, Santander, eBay, KLM and Mazda, enrich their customer lifetime value, increase revenue and grow their brands. Learn more at

All third-party trademarks cited are the property of their respective owners, and are used only for reference purposes. 

Media Contacts:

Rachel Teitt Gill
Director of Corporate Communications, Optimizely
+1 740-815-1588

Lucas Strombeck
Sr. Public Relations Manager, Walker Sands
+1 312-561-2485