Reinventing hybrid retail to meet customer expectations

Tue, March 23
2:00 PM - 3:00 PM CET

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About this webinar

In a world that has recently seen a massive move towards digital and a rocketing reliance on e-commerce, even traditional players are going online.

Retail is no exception. To be successful in today's retail market we need to go beyond customer experience and take a data-powered approach to personalization.

Microsoft and Episerver are delighted to invite you to this exclusive Industry Circles Virtual Event where we will deep-dive into how retailers can deliver seamless customer experiences that are more compelling than physical ones. 

During this session, our guest speaker Tirdad Zadeh, Head of E-Commerce at Blomsterlandet will share how the company is transforming its strategy to meet the demands of future consumers and how to adapt to the new trends of the hybrid retail industry.

Key takeaways:

  • The transformation into hybrid retail and changing consumer needs
  • Why the value and impact of this new approach can be more easily measured
  • How to thrive in times of change – becoming more resilient while embracing sustainability

 

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