What’s the current state of affairs and where are we going next? Here you’ll find reports and studies with up-to-date insights about the trends, conditions and customer demands affecting your ecommerce and marketing efforts. We’re included in a growing number of reports by analyst vehicles like Gartner Magic Quadrants and Forrester Waves.
In today's world it's no longer the big eating the small, but the fast eating the slow. Given the current climate amidst a global pandemic, businesses are having to react faster than ever to deploy new methods to engage their customers.
Driving growth with new age loyalty. Understanding customer retention for the next decade is paramount for success. In this white paper, we're taking a look at the strategies and trends that are going to be important in 2020.