Jump-start sales in 2020 with lessons learned in retail


February 11, 2020
10:00am – 12:00pm (EST)


Microsoft Technology Center
11 Times Square, 7th Floor
(Between 41st & 42nd Streets on 8th Ave.)
New York, NY 10036

Join Microsoft, Episerver and furniture retailer, Raymour & Flanigan to hear lessons learned in the latest 2019 retail benchmark report; 2020 retail trends and how furniture retailer Raymour & Flanigan is transforming their business. Bring an appetite as lunch will follow.


  • Microsoft Retail Trends 2020
    Sue McMahon, Industry Executive, Retail & Consumer Goods, Microsoft
  • Episerver 2019 B2C Retail Benchmark Report
    Jeffrey Cheal, Senior Director, Product Strategy, Episerver
  • Customer Interview
    Jared Boschan, Vice President of Ecommerce, Raymour & Flanigan
  • “Know Your Customer” demo live in the Microsoft Envisioning Theater