Webinar

How to use Dynamics to deliver omnichannel ecommerce

In 2016, Irish book retailer Eason was having a difficult time competing with Amazon. The company decided to change how it does business, so that customers could order online and pick up their products in stores within a few hours.

Their new solution led to a 60% increase in sales on Black Friday weekend, and a 49% increase for the Christmas season. The entire transformation took only a few months, since digital agency Made to Engage could use the built-in integration between Microsoft Dynamics and the Episerver Digital Experience Cloud.

In this webinar, David Bowen, Head of Product Management at Episerver, and Steven Cassin, Managing Director at Made to Engage, will discuss how Microsoft Dynamics customers can quickly deliver better retail experiences.

The webinar will present:

  • The growing opportunity for omnichannel ecommerce.
  • The challenges companies face when implementing ecommerce.
  • The need for seamless integration between commerce and ERP platforms.
  • A detailed study of bookseller Eason’s digital transformation.

  • David Bowen

    Head of Product Management, Episerver

  • Steven Cassin

    Managing Director, Made to Engage

  • Michael Robinson

    Information Technology Manager, Eason