The commissioned study conducted by Forrester Consulting highlights Episerver’s potential financial impact.
Use Episerver’s interactive tools to discover what your ROI could be with the Episerver Digital Experience Cloud.
With Episerver, companies are able to stay nimble in today’s changing markets. The primary gain for many of the interviewed organizations is the ability to build once and have similar content published across multiple sites. This means that development effort can be refocused on functionality and ways to improve the customer experience.
How many editors/developers do you have working on your site?
20
*calculations based on the average salary of a developer/editor. Assuming 30% of your web team are developers and 70% are marketing personnel.
What our customers are saying...
“We have multiple brands as an organization. As we continue to develop each of those brands, we continue to leverage one Episerver instance and share all of that data, saving us time.”
In moving to the Episerver cloud platform for CMS and digital commerce, running on Microsoft Azure, organizations can avoid the costs of infrastructure hardware and associated maintenance costs that come with on-premise servers.
Users can also scale the delivery of content to greater geographical regions, while also being able to handle bursts in customer browsing activity associated with promotions and major product releases.
Organizations using the Digital Experience Cloud are able to leverage AI-based personalization to deliver highly relevant content and messaging for specific customers. This can increase conversion rates by 3% and basket sizes by 5.5%.
How many transactions does your company have annually?
40000
What’s your average order value?
$5
What our customers are saying...
“We’ve seen a significant revenue uplift after rolling out the AI personalization suite. Our basket size has been impacted by an increase of 25% with the Episerver Personalization Engine.”
The Episerver Digital Experience Cloud enables you to provide richer and more personalized content, helping to form a deeper connection with the consumer. In addition, customer service representatives are able to draw product information directly from sites on the Episerver platform to enhance the positive customer experience.
Several interviewees cite that customer satisfaction scores and NPS ratings have improved since moving to the Digital Experience Cloud.
Improving user experience with updated to design and ease of use.
Improving customer experience by adding AI-based personalization
SEO services - Boost your brand awareness and sales by optimizing your entire site for better organic search results.
Social Media - Invest time in building a community around your brand to raise awareness for your products and services.
Additional marketing and sales headcount
We’ve bundled together our most valuable assets to help you simply assess whether Episerver could be your next content management or commerce provider.
What's in the bundle?
The full Forrester Total Economic Impact study
Download the full TEI study conducted by Forrester Consulting for a more detailed breakdown of their ROI findings.
4 Steps to Simplify the Digital Experience
This guide goes through the fundamental steps of the digital customer experience and gives hands-on advice on how to improve the effectiveness of your digital marketing using Episerver.
A Guide to Mastering Ecommerce Optimization
This guide examines the entire customer journey to show how each step along the way can be optimized for better results with Episerver’s built-in features.