Gartner Magic Quadrant for Digital Commerce 2018

The Gartner Magic Quadrant for Digital Commerce evaluates the strengths and cautions of selected ecommerce platform vendors. Individuals that are within our marketing database can download this complimentary report. 

Episerver in Gartner MQ report, third year in a row.Episerver, the company transforming digital experiences, has been acknowledged in the report for the third year in a row. Gartner recognized Episerver for its complete suite of features, ease of use, and integrated personalization.

The Gartner Magic Quadrant for Digital Commerce includes:

  • An overview of the digital commerce market.

  • Assessments of the strengths and cautions of each vendor in the Magic Quadrant.

  • The position of each vendor in the quadrant based on ability to execute and completeness of vision.

"We believe our recognition in this year’s Magic Quadrant is a direct reflection of our focus on experience-driven commerce. Our goal is to provide today’s busy marketers and merchandisers with a super-productive platform with everything in one place. Our platform delivers rapid time to value, so companies can quickly bring to life rich buying experiences."

James Norwood
James Norwood

Executive Vice President Strategy, CMO Episerver

Gartner’s market overview of digital commerce platforms

Choosing a digital commerce platform has become increasingly complex, as there is a wide variety of offerings, functionality and service offers. In addition, while ecommerce platforms are the core of the digital commerce market, they are often supported by a number of technologies.

In the Gartner Magic Quadrant, the report lists some of the basic functionality for digital commerce platforms. These include: merchandising, pricing and promotion management; shopping cart and check-out; SEO tagging; product search capabilities; and localization for different countries. However, each platform implements this functionality differently, so it is important to understand what exactly is included and how it integrates with other technology.

Why should evaluators read the Gartner Magic Quadrant for ecommerce?

Gartner’s report focuses on how digital commerce vendors will be able to meet the future needs of end users. The Magic Quadrant can help evaluators and decision makers understand how the ecommerce market is changing, and which platforms are best suited to address those changes.

The report states, for example, that by 2020 smart personalization engines used to recognize customer intent will enable digital businesses to increase their profits by up to 15%. Platforms of the future will be able to understand and anticipate individual customer needs, simplify the purchasing process, and personalize the customer experience.

Vendors listed in the Gartner Magic Quadrant for Digital Commerce

The Gartner Magic Quadrant for Digital Commerce 2018 evaluates 18 vendors. These vendors are categorized in the quadrant according to whether they are a Leader, Challenger, Visionary or Niche Player.

The vendors evaluated are: 2Checkout, Apttus, BigCommerce, commercetools, Digital River, Elastic Path, Episerver, IBM, Kibo, Magento, Oracle, Salesforce, SAP, Shopify, Sitecore, Skava, Unilog and VTEX. Episerver is listed as a Challenger in the report, offering its Episerver Commerce module that is tightly integrated with its DXP, Episerver Digital Experience Cloud.

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