Customer experience investments can be a hard sell in many organizations, but brands are continually being awarded for experiences that speak to who customers are and what they want in a highly secure and scalable fashion. The financial services market is no different.
Visits to retail bank branches are set to drop 36 percent by 2022 making now a pivotal time for financial services brands to get their digital experiences right and their security tight.
Take a look at our new infographic detailing the investments that need to be a priority, today. Then for more information, visit our financial services vertical page to see how brands have undergone digital transformation journeys with Episerver.