Lær hvordan forhandlere og distributører investerer i langsiktig suksess ved å utvikle nye digitale strategier og arbeider kundesentrisk.
Olsson Parts – Effekten av en kundefokusert opplevelse innen B2B
Lytt til Olsson i Ellös snakke om lanseringen av deres internasjonale merkevare Olsson Parts. Et familieeid selskap som har navigert til en kundefokusert opplevelse der 70% av salget skjer digitalt i en av de mer tradisjonelle næringene - reservedeler for traktorer og anleggsmaskiner.
Guest Supply wanted to build a robust system that made it possible to carry out any interaction through the website. The transformation was never about eliminating their sales team. Instead, it would extend the sales team and give them the opportunity to focus on higher-value activities.
A specialty distributor serving the electronic assembly, aerospace and defense, medical, electronics and other industrial markets, Hisco strives for continuous improvement in every aspect of their business
AmeriPride believes that their integration of B2B Commerce Cloud has put their company in a better position to maintain long-term success. Today, they are leveraging Episerver B2B Commerce Cloud to power more than 100 websites
For Northern Radiator success means business growth, exceeding customers’ expectations and continuous improvement. Today, just over one-third of the company’s sales comes through their online channel. They are continually deploying new website features to meet customers’ needs.
Distributors talk digital strategy and dive into what’s next
How distributors are tackling concepts like customer centricity, selling direct, budget allocation, digital strategy and more as they emerge out of the COVID-19 fog and plan for the second half of 2020.
The Distributor's Guide to Ecommerce Replatforming
Feeling frustrated, unhappy or overwhelmed with your current ecommerce platform? We've put together a replatforming guide you can use to help shape your strategy and ensure you avoid the potholes you hit the first time around.