Add-on: LivePerson chat

LiveEngage from LivePerson is chat for ecommerce and web sites that gives Episerver customers a way to communicate directly with website visitors through a chat, increasing sales, customer satisfaction, and loyalty.

Powerful and amazingly simple brand-to-consumer messaging

LiveEngage for Episerver enables e-commerce managers to replicate a great in-store experience within the online sales process.  In fact, with superior intelligence, more engagement options, and with voice-of-the customer insights based on aggregate engagement results, the e-commerce manager can – in many ways – do a far better job, and do it with greater efficiency.

Clients typically realize:

  • 20% increases in online sales
  • 35% increases in average orders values through cross-sells and upsells
  • Reduced shopping cart abandonment
  • Reduced cost per acquisition
  • Increases in repeat sales