Shoppers connecting with you digitally are telling you what they want, but are you listening? Episerver understands visitors’ behavior and actions, and presents exactly the right products along the customer journey.
Episerver Perform analyzes every visitor, their individual customer journey, and actions of similar visitors to help you autonomously present personalized product recommendations across all channels, including Web, Mobile, Store, Contact Center, and Print. Wherever you display your products, Episerver will optimize the experience for every visitor by utilizing behavioral data and merchandising strategies. The solution focuses on three key areas:
While Episerver Perform visualizes a traditional Data Management Platform (DMP), the solution also offers a secure and compliant user interface where customers can control their presences, including the option for total privacy.
Personalization is no longer a nice-to-have, it’s an organizational necessity, which is why we placed it at the core of Episerver Digital Experience Cloud.
For digital merchandisers and commerce professionals, offering personalized experiences increases contribution and average order value through targeted recommendations that lead to higher conversion rates.
Episerver’s personalization can also help improve click-through rates for email acquisition as well as recovery rates for remarketing following an abandoned cart.
Personalization is core to the modern merchandisers digital experience strategy. Through product recommendations and rankings, enterprise search and content personalization, Episerver ensures consistent engagement across channels from mobile, social, web to in-store and the internet of things.
New report! Episerver was placed furthest on the Completeness of Vision axis overall in the first-of-its-kind report. The report evaluates providers of personalization engines and gives an overview of the market’s direction, maturity and vendors.
Episerver’s features and add-ons can help you get quick results with minimal effort. Contact our experts to learn about pricing, integrations and how to get started.
Better results with less work: Our technology helps you automatically improve each step of the customer journey.
Advanced capabilities: We use machine learning and data insights to instantly improve results and customer experiences.
Ready-made connectors: We make integration with other systems easy! Learn how you can quickly extend your solution.