Detaljhandel Teknik Finansiella tjänster Tillverkning Återförsäljare och distributörer Hälso- och sjukvård Kommersiella tjänster Offentlig sektor Lyko: 40% fler sidvisningar per session Filippa K: 5 månader från koncept till lansering Nobia: 30% ökad organisk trafik +10 webbar och 12 miljoner besökare i månaden Webinar för kunder Tips & tricks App Marketplace Sök Episerver-partner Användarguide Kontakta support Kundportal Commerce Cloud Content Cloud Intelligence Cloud Digital Experience Platform Web Content Recommendations Web Product Recommendations Customer Data Platform Cloud Services Headless Alla funktioner Tillverkning Återförsäljare och distributörer Detaljhandel Hälso- och sjukvård Kommersiella tjänster Teknik Offentlig sektor Event och webinar Kundcase Guider Artiklar Rapporter och undersökningar Innehållshantering E-handel Personalisering Inspirationsvideor - trender inom DX Säkerhet, integritet och regelefterlevnad Analytikerrapport: Forrester TEI Rapport: Trender inom onlineshopping 2020 Webinar: Skapa relevanta kundupplevelser med hjälp av AI Webinar: Spara tid med hjälp av molnet inom offentlig sektor Kurser och certifieringar Expertrådgivning Premiumsupport Partnernätverk Onboarding Supporttjänster Ditt Customer Success-team Hitta en Episerver-partner App Marketplace Produktdokumentation Utvecklarcommunity

Living Spaces

Discover how Living Spaces overhauled their digital experiences for customers


Average Order Value


Conversion Rate


Increase in New Net Users


Leading furniture retailer, Living Spaces operate over 20 stores in the US covering California, Nevada, Arizona and Texas. Known for their stylish décor and build quality, they inspire great home design for American consumers nationwide. With the advent of modern digital commerce customer habits emerging in the home goods and furniture industry, Living Spaces were keen to take advantage of this behavioral shift early.

Living Spaces had been selling via their digital online store for over 10 years, achieving considerable annual online revenue growth. In order to maintain growth and ahead of industry movements the decision was made to move away from their homegrown ecommerce platform. Their criteria for transitioning included; allowing internal marketers and merchandisers the ability to manage content easily, without having to involve IT, better mobile capabilities, and overall more infrastructure stability.

Project Objectives

  • Adopt a mobile first approach to digital experience
  • Remove Marketing's reliance on IT to make changes and updates to the site
  • Increase KPIs and metrics like AOV, conversion rate, and decrease bounce rates
  • Create a more customer and content-centric experience for customers

Living Spaces required a platform that would enable them to take advantage of more modern retail features to meet the diverse needs of their customers.

Solution and Outcome

After a custom demonstration, Living Spaces carried out a detailed evaluation selecting Episerver as their digital commerce platform for the future. Luminos Labs, an Episerver Premium Partner, were chosen to build the new digital experience.

The flexibility and straight-forwardness of Episerver’s end-user interface, stable back-end and inherent mobile first approach coupled with Luminos’ deep digital commerce experience handed Living Spaces all they needed to embark upon a digital transformation that was focused on driving results.

Living Spaces understood working with Episerver and Luminos Labs on their digital transformation would empower their internal teams:

  • Better flexibility to control content on their site
  • Stronger engagement strategies of users across non-linear purchase journeys
  • Faster marketing automations.

A robust, flexible integration framework was built gifting Living Spaces room to grow their digital footprint with straight-forward, API-based platform integration.

Working side-by-side on this project with their Partner, Living Spaces were able to handle day-to-day operations of the site post-launch. In total, the new digital environment took six months to build and come to fruition.

Living Spaces have enjoyed successful results so far with increases in average order value, conversion rate, and net new users. Since launch, the retailer has been focused on adding more and more features into their site including Curated Collections, Ratings & Reviews, enabling more content focused purchase journeys and more.

Vi använder cookies för att din upplevelse ska bli så bra som möjligt. Läs mer i vår integritetspolicy.