Vilka strategier krävs för att behålla och vidareutveckla kundlojalitet? För att lyckas är det oerhört viktigt att förstå hur man ska kunna behålla sina kunder under de kommande 10 åren. I detta white paper tittar vi på de strategier och trender som kommer att vara viktiga 2020.
The inside story of how during lockdown, English Football League (EFL) successfully pivoted their business model. In this webinar we talk to Russell Byrne, Head of Digital for EFL, who will discuss why fan engagement has been so important over the past 12 months. It’s also a chance to see how technology has played a crucial role for EFL in keeping the connection between fans and clubs and how they managed to successfully pivot from in-person football games to livestream on iFollow generating £42million revenue - all of which goes back to clubs and has been a lifeline for many this season.
As we continue to invest in our Content Cloud offering, we look at our product investments in three pillars: Technology and architecture improvements – for performance and keeping technologies on the latest platforms; Building APIs and SDKs – to enable more developers and more channels; Content creator improvements – to continually improve usability. In this blog I’ll cover what’s next for the Content Cloud.
The importance of digital commerce has seen a significant boost over the last year, and Optimizely's Commerce Cloud offerings have helped customers meet and exceed the increased demand. In this blog I’ll briefly reflect on the past year, and highlight some of the major roadmap items that we have in store for our Commerce Cloud offerings.
ElectraNet needed to design a live dashboard so stakeholders could monitor the performance of its battery project in real time without compromising security. See their developed solution that used Microsoft Azure to facilitate the data transfer, resulting in an engaging, user-friendly and highly-professional portal