Top 10 ecommerce trends in 2020, with Ray Wang & Episerver

A new year demands new strategies to prepare and capitalize upon the ever-changing world of ecommerce. The last decade saw huge shifts in ecommerce and how, why, when, where and what consumers purchase online. So, what does 2020 hold for retailers and how can they prepare their digital experience for the year to come?

Watch on-demand webinar

Why watch it?

In this on-demand webinar, Ray Wang, Principal Analyst at Constellation Research, and Ed Kennedy, Senior Director of Commerce at Episerver, will unpack the latest trends in ecommerce. You’ll understand the implications for your business, and how you can take advantage of the trends to improve the online buying experience for your customers.

Topics of discussion include how to:

  • Adapt to changing consumer buying habits in 2020 and beyond
  • Create contextually relevant buying experiences based on traffic source
  • Learn from buyer behavior in real time to improve onsite personalization

In just 45 minutes, you will learn how to create customer-centric digital experiences that drive more transactions and greater customer satisfaction.


Ray Wang

Principal Analyst
Constellation Research

Ed Kennedy

Ed Kennedy

Sr. Director of Commerce Strategy

Ed Kennedy has spent the last 10 years designing and implementing ecommerce platforms for consumer brands, B2B manufacturers and wholesale distributors. As a Senior Director of Commerce at Episerver, Ed is responsible for successful adoption of the Episerver platform by customers. Previously, Ed held leadership positions at eCommerce Agencies such as Gorilla Group, Guidance, and Luminos Labs implementing Episerver Commerce, Magento, and SAP Hybris.